Privacy Policy
Privacy Policy for TX Plumbing Company
At TX Plumbing Company, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your data when you visit txplumbingcompany.com or use our plumbing dispatch services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when booking a service appointment, submitting a request form, or calling our offices:
- Contact Information: Name, phone number, email address, and physical address for service dispatch.
- Service Details: Information about your plumbing issues, property type, and scheduling preferences.
- Automatic Data: IP addresses, browser types, and usage data collected via standard cookies to improve website performance and user experience.
2. How We Use Your Information
We use the information we collect to:
- Coordinate and dispatch licensed plumbers to your location.
- Process service bookings, billing, and invoices.
- Send appointment reminders, service updates, and respond to inquiries.
- Improve our website functionality and marketing campaigns.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted partners and subcontractors only as necessary to execute your plumbing repairs (e.g., municipal permit filers, concrete excavators, or billing processors) or as required by law.
4. Data Security
We implement industry-standard administrative, technical, and physical security measures to protect your personal data from unauthorized access, disclosure, or alteration.
5. Contact Us
If you have any questions about this Privacy Policy or wish to request the deletion of your personal data, contact us at:
- Email: dispatch@txplumbingcompany.com
- Address: 1200 Congress Ave., Austin, TX 78701